Refund Policy
Refund Policy for ROCourses.in
At ROCourses.in, we strive to provide high-quality training and ensure customer satisfaction. Please read our refund policy carefully before purchasing any course.
1. Eligibility for Refund
Refunds are applicable only under the following conditions:
- The refund request is made within 7 days of purchase.
- You have not accessed more than 20% of the course content.
- Technical issues on our platform prevent you from accessing the course, and the issue is unresolved by our team.
2. Non-Refundable Conditions
Refunds will not be granted under these circumstances:
- You have completed or downloaded the course materials.
- The refund request is made after the 7-day window.
- You changed your mind after purchase or enrolled by mistake.
- Promotional or discounted courses are not eligible for refunds unless stated otherwise.
3. Refund Process
To request a refund, follow these steps:
- Contact us at support@rocourses.in with your purchase details (order ID, payment proof, and reason for refund).
- Our team will review your request within 5 business days.
- If eligible, the refund will be processed/credited to your original payment method within 7-10 business days.
4. Partial Refunds
In certain cases, partial refunds may be issued at the discretion of our support team, depending on the extent of course usage.
5. Contact Us
For any queries regarding refunds, please contact us:
- Email: support@rocourses.in
- 9625223245